Return Policy

Hey You,

Thank you for all of your support. We are sorry things are not working out for you. Due to COVID, we can not accept tea returns at this time, but we are willing to make it right and correct the error. Please email us at bfrazier@craftedbynour.com.

If a package arrives damaged, please take pictures of the damaged shipping package before opening it for further inspection. If the goods appear to be damaged, please take pictures of the damaged goods INSIDE of the shipping package. Please email these pictures, along with your name and order number to bfrazier@craftedbynourcom. We will work with you and the carrier to make it right.

Thank you for your patience!